Philip Otken                              Download MS Word Copy OF RESUME

8915 Georgian Dr                                                                                                (512) 832-9386

Austin, Texas 78753                                                                                                       e-mail

 

OBJECTIVE           Oracle Database Administration
                       
development dba - data architect

SUMMARY OF QUALIFICATIONS

·        Database Architect  / Senior Production and Development ORACLE Database Administrator

·        Oracle 10g RAC (Real Applications Cluster) support

·        Programmer (C/C++; SQL; PL/SQL, Perl, Korn, Bash, DOS, CMD Shell Scripting, Tcl/Tk).

·        UNIX (Solaris, AIX, HP-UX, Linux) and WINDOWS system administration, including clustered systems.

·        7 years experience in Healthcare Industry

·        Experience facilitating large-scale technical innovations, staff development, negotiation and coordination with many diverse people

 

TECHNICAL SUMMARY

Current Skills                                        Experience

ORACLE Database Administration        7 years             (7.3.x, 8.0.x, 8.1.x, 9.x, 10g, 10g RAC)

UNIX System Administration                 10 years            (RHEL, CentOS, AIX, Solaris, HP-UX)

Windows System Administration            7 years

SQL Programming                                7 years             (incl. Optimization, Profiling and Trace Analysis)

PL/SQL Programming                           5 years

C /C++ Programming                            6 years             (incl. Oracle OCI, OTL)

PERL Programming                              2 years             (incl. Oracle binding, programming)

KORN Shell Programming                     5 years

BASH Shell Programming                     5 years

DOS / CMD Shell Programming            6 years

HTML Programming                             10 years

ETL tools (Data Junction)                      1 year

Technical Documentation                       7 years

TCP/IP Networking                              5 years

PC Hardware                                       9 years

 

PROFESSIONAL EXPERIENCE

AFFILIATED COMPUTER SERVICES (ACS Government Solutions - Round Rock)          2005-present

SENIOR ORACLE DATABASE ADMINISTRATOR / DATABASE ARCHITECT                                                                              

·        Design and implementation of new product databases

·         Initial build script development and maintenance

·         Creation and maintenance of test schema

·         Conversion of text file (initial load) data  (including use of Pervasive Data Junction tool)

·         Implementation into production database

·        Database migration Oracle 8.1.7.4 to 10.2.0.1, including (manual) scripting for conversion of all database objects.

·         Reverse engineering of all database objects

·         Schema comparisons via TOAD

·         Optimization of long-running processes by parallel processing

·        Support of Oracle database servers v9.2.x, 10.x, 10g RAC

·        Troubleshooting and 2nd-level support for database application issues, including

·         Remote administration of Unix OS: HP-UX, Solaris, Linux

·         Backup and recovery via RMAN scripts and troubleshooting

·         Monitoring of Oracle database; automated error notification

·        Implementation of Oracle Transparent Data Encryption (TDE)

·        SQL statement analysis and tuning

·        Storage analysis and allocation

·        Online index rebuilds and storage recovery

 

KEY ACCOMPLISHMENTS

·         Rapidly learned to support extremely complicated distributed 24/7 transaction and reporting system spread over multiple data centers, multiple UNIX-type OSes, multiple versions of Oracle (including 10g RAC on Solaris 10), and multiple products, covering a diverse family of technical problems from hardware issues to performance tuning

·         Developed new product database and participated in all aspects of the entire development cycle, including developer support, testing and implementation

·         Performed complex, remote conversion of production database from Oracle 8i to 10g, including hand-scripted recreation of most database objects , encryption of a subset of the data via TDE, and verification of new database after conversion

AFFILIATED COMPUTER SERVICES (ACS State Healthcare Solutions - Austin)                2001-2005

PRODUCTION AND DEVELOPMENT ORACLE DATABASE ADMINISTRATOR                                                                          

·        Helped build and support a local software team to reduce cost, time to market, and significantly increase quality of releases.

·        Standardized database software releases and install procedures and wrote automation to install releases off-hours.

·         Developed database software release installation standards based on three years' experience with releases

·         Developed three standardized levels of release install automation including hand installs, SQL controlled installs and fully automated installs, documentation, templates and examples for each, to cover every install requirement

·         Fully automated install program (Perl) is platform independent, schedulable, network aware and Oracle aware, and can be adapted to run almost any processes including RPC processes

·         Thorough documentation set, including online documentation provided in the program, MS Word documentation and HTML documentation suitable for intranet use

·        Supported development, project management and business analyst teams in addition to supporting high-volume call center, production database, archives database  (data warehouse), training and multiple test environments.

·         Subject matter expert for SQL, database installs, database logical and physical structure, storage allocation

·         Application development support to programmers on all aspects of database programming

·         Responsible for all software release installs to test, training and production databases

·         Responsible for maintenance and improvement of production, archive Oracle database

·         Responsible for data refreshes for production, development and training databases

·         Responsible for storage usage of all databases, including rearrangements of the database logical structure and tables when needed

·         Completely rebuilt Oracle database system twice, to upgrade Oracle binaries, implement new, higher performing hardware, rearrange and rework logical structure for better performance, implement clustering and failover high-availability via Oracle Fail Safe, implement large SAN

·        Troubleshooting application errors and performance issues, including process simulation, to isolate and identify issues; implement solutions to both short and long-term issues; continued refinement of solutions

·        Automated many common tasks including:

·         Backups, exports and imports, archiving old records and verification of such processes

·         Periodic trimming of Oracle system log files and removal of old redo log archives

·         Gathering of cost-based optimizer (CBO) statistics for tables with stale statistics (performance tuning)

·         Gathering of both database and operating system metrics relevant to performance monitoring and tuning

·         Stress testing of new database installations

·         Patch sets to Oracle database binaries that lacked installation programs

·        Responsible for Oracle database security and patching, Oracle database capacity analysis and planning

·        Wrote and delivered technical presentations on Oracle database operation (to colleagues)

·        Documentation of Oracle database operations and training of backup personnel

·        Added duties of two development DBAs to regular production DBA tasks as of 4/1/2004

·        Exposure-level use of Oracle Designer; Design and Data Modeling (typically, I write scripts by hand)

 

KEY ACCOMPLISHMENTS

·         Improved success rate of deployed tasks per test failure by more than 150% as part of development team

·         Improved overall productivity of the development lifecycle by over 40% as part of development team

·         Deployment of over 15 high-demand timesaving software changes as part of development team

·         Deployment of more than 150 releases in all

·         Drastically reduced unscheduled downtime and improved performance.

·         Automated backups, software release installs, performance tuning and database metrics gathering

·         Improved backup processes resulting in one-minute (downtime) cold backups

·         Rebuilt, reorganized and simplified databases, enhancing development, maintenance and performance

·         Improved database replication practices resulting in on-demand, one-hour refresh

·         Documented most critical procedures and trained backup staff to run them.

CYBERPLUS CORPORATION (now A4 Health Systems, Inc., Austin)                                 1999-2001

UNIX / ORACLE SYSTEM ADMINISTRATOR                                                                                                                          

n   Primarily tasked with replication of hospital production Oracle databases to create fresh test environments

n   Developed software to monitor Oracle database storage usage and warn of impending  issues

n   Designed and implemented custom Oracle database extension for hospital customer

n   Supported new product rollout on-site at hospital; troubleshoot user issues and gather user suggestions

KEY ACCOMPLISHMENTS

·         Administered Oracle 7.x and 8.x on AIX and HPUX platforms at multiple hospital emergency room installations.

·         Designed and implemented new custom database for St. Vincent's Hospital in Indiana.

DECISION CONSULTANTS INCORPORATED / IBM (Austin)                                          1998-1999

MEMBER TECHNICAL STAFF / CONSULTANT                                                                                                                      

n   Primarily tasked with building test program for IBM's new Fast Connect SMB Server running on AIX OS.  Built the successful program from scratch, including development and implementation of principle test cases.

n   Secondary tasks included participation in test lab procedures: OS installs, network and application troubleshooting.

n   Site Manager for DCI at IBM; UNIX trainer for DCI staff development courses.

KEY ACCOMPLISHMENTS

Created a robust and successful client-server system test program from scratch using a variety of client components to thoroughly test a server message block (SMB) server running on AIX.

ADDITIONAL TENURES

        ACTIVE SERVER PAGES PROGRAMMER, CCMS, Inc. (Austin)                                                              1998-1998

      NETWORK CONTRACTOR, TRAMMELL CROW (Austin)                                                                        1997-1998

      NETWORK CONTRACTOR, MERRY MAIDS (Austin)                                                                                1996-1997

        BUSINESS OWNER, HYPER-AD COMMUNICATIONS (Austin)                                                     1996-PRESENT

        BUSINESS OWNER, TECHNICAL TUTORING (Austin)                                                                               1993-1996

        INSTRUCTOR OF CHEMISTRY, AUSTIN COMMUNITY COLLEGE (Austin)                                         1991-1993               

        PROCESS ENGINEER, ADVANCED MICRO DEVICES (Austin)                                                                 1990-1991

 

EDUCATION                                                                                                                                                                                                          

Master of Arts, Chemistry

University of Texas, Austin, 1990

     Bachelor of Science, Chemical Engineering

University of Texas, Austin, 1983